Shipping Policy

Shipping and Lead Time Planning

Summary

This page explains how Rocheyard handles shipping and lead time planning in a real B2B context. It is not a retail delivery promise page. Use it to understand what gets confirmed during quotation, what buyers should prepare, and how sample and wholesale timing differ.

Key Facts

Sample OrdersUsually handled separately from wider wholesale planning.
Wholesale OrdersLead time is confirmed during quotation based on product scope and quantity.
What Gets ConfirmedProduct scope, quantity, destination, and shipping plan.
Response TimeTypical response time is within 1 business day.

What Rocheyard Confirms During Quote Review

  • Whether the request is for sample handling or broader wholesale supply
  • Product scope and target size mix
  • Estimated quantity and destination market
  • Shipping method discussion and planning path
  • Any special timing concern that affects the order discussion

Sample Orders

  • Sample handling does not always follow the same timing logic as wholesale supply.
  • Selected sample items may move on a smaller-order support path.
  • Sample timing is confirmed after product and destination details are clear.

Wholesale Orders

  • Wholesale lead time is discussed with the quote, not shown as a fixed retail-style shipping promise.
  • Final timing depends on product scope, quantity, and destination.
  • Buyers should expect shipping planning to become more specific during the quotation and order discussion stages.

What Buyers Should Send If Timing Matters

  • Target product URLs or product names
  • Estimated quantity range
  • Destination market or country
  • Any timing constraint that matters to your selling plan

FAQ

Can Rocheyard give a final lead time before quote review?

No. Lead time depends on the actual product scope, quantity, and destination details.

Does sample timing equal wholesale timing?

Not always. Sample handling can follow a different path from wider wholesale planning.

What is the best way to get a realistic shipping answer?

Send your product list, quantity range, and destination context in the quote request.